We hope this page is helpful for you as you look for services. The Governor has said that 2-1-1 is THE place to go for information on COVID-19. You can also call 2-1-1 for where to go for food, information on testing, health services, and so many other needs. 2-1-1 is working around the clock to make sure callers in need are connected to accurate and up-to-date information.
Please note that while we try to keep this page current, there may be outdated information. We cannot accept responsiblity for errors on this page. Winter storm relief information was added on 2/23/20, previous updates were made on or before 12/8/20.
St. Louis Catholic Church: 7601 Burnet Rd. on Saturdays, 8:30 am - 10:00 am. Drive through only, no getting out of cars. Be sure there is clear space for volunteers to place food in the back of the car. NO ZIP CODE restrictions.
Travis Heights: 4300 Russell Dr. on Mondays and Fridays, 10 am - 2:00 pm
Vincentian Family Center Food Pantry: 901 W. Braker Lane on Saturdays, 9 am - 12 pm noon
The Gabriel Project offers help for expectant mothers and caregivers of young children (under two) in need. Their support is confidential, immediate and practical. Their assistance covers many needs from diapers and wipes, to clothing for infants and young children. Gabriel volunteers provide emotional, spiritual, material, and educational support. For help, call 877-WeCare2 (877-932-2732).
Help is available to avoid losing your home to foreclosure and affecting your credit and your ability to rent or purchase another home:
Housing Counselors offer free assistance. For example, the U.S. Consumer Financial Protection Bureau's "Find a Counselor" tool or call the HOPE™ Hotline, open 24-hours a day, seven days a week, at (888) 995-HOPE (4673).
Most lenders offer plans designed to help you work out your payments and to keep your home. It's in their interest to help you retain your home.
Find more informaton and apply for assistance at the links below:
The Gabriel Project offers help for expectant mothers and caregivers of young children (under two) in need. Their support is confidential, immediate and practical. Their assistance covers many needs from diapers and wipes, to clothing for infants and young children. Gabriel volunteers provide emotional, spiritual, material, and educational support. For help, call 877-WeCare2 (877-932-2732).
Austin Tenants Council (for rent disputes as well as possibly unlawful eviction notices or lockouts before 12/31/20) offers phone counseling 512-474-1961 Monday - Friday 9:00 am - 12 pm Noon and Monday - Thursday 1:00 pm - 4:00 pm
Catholic Charities of Central Texas
Call 512-651-6100 and follow the prompts: English, 3 for services, 4 for financial help, and 4 for rent. Leave a message and your call will be returned in 3 business days. Assistance is not guaranteed and is subject to available funds.
Eviction Postponement (until 4/1/21)
Renters in Austin and Travis County who are affected by the coronavirus pandemic and cannot pay their rent will be allowed to stay in their homes through at least April 1. Click here for more information.
St. Austin's St. Vincent de Paul Society and Thursday Outreach to Persons in Need ministries
If you live in zip codes 78703, 78705, 78722, 78751 or 78756, call 512-477-1589 and leave a message.
If you live in any other zip codes in the City of Austin, email your ID, lease, and phone number to gethelp@staustin.org. You will receive an automatic email response with more information.
Both programs provide limited rental assistance as funds allow and can serve households up to once every 6 months.
Travis County Health & Human Services offers Housing-Related Services (rent/mortgage/utility payment assistance & home repairs). Click here for information on applying. Call 512-854-9020 or visit their website to learn more/apply. Not all services are available at all sites.
Catholic Charities of Central Texas Call 512 651-6100 to leave a message or visit ccctx.orgto learn more. All services are currently being offered remotely.
Counseling Services (direct line 512-651-6150)
Disaster Response
Financial Stability
St. Gabriel's Pregnancy and Parenting Program
Immigration Legal Services (direct line 512-651-6125)
St. Michael's Veteran Services (any type of discharge status, direct line 512-651-6154)
Travis County Health & Human Services offers a variety of services to Travis County residents. Call 512-854-9020 or visit their website to learn more/apply. Not all services are available at all sites.
Financial Help (Temporary Assistance for Needy Families)
Food Services (Meals on Wheels Senior Lunch Program & SNAP Food Benefits)
Housing-Related Services (rent/mortgage/utility payment assistance & home repairs): Click here for information on applying.
Job Search (Goodwill Job Search Assistance)
Health Insurance/Medical (Medical Access Program from Central Health, CHIP & Children's Medicaid, Texas Women's Health Program)
Call the City of Austin Utilities Customer Service Line at 512-494-9400 or click here for a list of Plus 1 partner organizations that help with City of Austin Utility bills.
If you have a COVID related loss of income, you can also apply for assistance at AustinBillHelp.com.
St. Austin's St. Vincent de Paul Society and Thursday Outreach to Persons in Need
St. Austin's St. Vincent de Paul Society and Thursday Outreach to Persons in Need
If you live in zip codes 78703, 78705, 78722, 78751 or 78756, call 512-477-1589 and leave a message.
If you live in any other zip codes in the City of Austin, email your ID, your bill, and phone number to gethelp@staustin.org. You will receive an automatic email response with more information.
Both programs provide limited rental assistance as funds allow and can serve households up to once every 6 months.
Catholic Charities of Central Texas
Call 512-651-6100 and follow the prompts: English, 3 for services, 4 for financial help, and 3 for utilities. Leave a message and your call will be returned in 3 business days.
Can help with Texas Gas (1x/year limit), Atmos Energy (3x/year limit), Austin Energy (2x/year limit), and possibly other utility bills. You must complete an application to be considered for assistance, subject to available funds.