Get Help
-
If you live in zip codes 78703, 78705, 78722, 78751, or 78756
-
St. Austin's St. Vincent de Paul Society provides support to our neighbors in need with rent and utility assistance. We occasionally help with other services on a case by case basis.
During this time of COVID-19, we meet with our neighbors by phone, or, when requested, make home visits maintaining all appropriate precautions: we wear masks and gloves and maintain 6' social distancing.
For help, call the Vincentian line at 512.477.1589 and leave a message. We check messages frequently and will get in touch with you as soon as possible.
-
-
For other Austin residents or Austin Energy customers
-
St. Austin's Outreach to Persons in Need program helps with a little bit of rent or one utility bill per household every six months. We operate on a lottery system. Eligible applicants are randomly chosen in a weekly drawing. Due to the number of people requesting assistance, we can't help everyone. Those who are not chosen will not be notified.
To request assistance, you must be a resident of Austin or a customer of Austin Energy needing help paying your utility bill. If you meet those requirements, you must text or email the following information to gethelp@staustin.org:
1. Your phone number
2. A picture of your ID
3. An image of one utility bill OR images of your lease
Those who contact us will receive an automatic response with further information. All help is done over the phone on Thursday mornings. Applicants will only be contacted for assistance, to let them know they are not eligible, or to request missing information.
Your apartment complex or utility company must accept a partial payment check from us for you to receive assistance. We can't help with hotel/motel bills, rent or utility deposits, or rental payments to individuals. All other types of assistance we have helped with in the past are currently on hold.
-
-
If you are expecting or have a child under two
-
The Gabriel Project offers help for expectant mothers and caregivers of young children (under two) in need. Their support is confidential, immediate and practical. Their assistance covers many needs from diapers and wipes, to clothing for infants and young children. Gabriel volunteers provide emotional, spiritual, material, and educational support. For help, please call Carmen Adams of the Gabriel Project at (512)417-8309.
-
-
If you live outside of Austin
-
If you do not live in Austin and do not have a City of Austin/Austin Energy utility bill you need help with, you might be able to find other places that can help you by visiting AuntBertha.com or by calling 2-1-1.
-
-
If you are a parishioner in need
-
Please contact Kristen Dempsey Paysk, Director of Social Justice Ministries, at 512.477.9471 X 324 for confidential assistance.
-
-
If You Need More Help
-
Food Pantries that are operating:
- St. Louis: Drive through only, no getting out of cars. Be sure there is clear space for volunteers to place food in the back of the car. NO ZIP CODE restrictions. Saturday 8 :30-10 :00am
- Travis Heights: 4300 Russell Drive Monday and Friday, 10 am - 2:00 pm
- Reconciliation Church: 7000 Cameron Rd. Wednesdays, 3:00 - 6:00 pm Drive through pick up only
- Micah 6 Food Pantry: 2203 San Antonio Street 512-478-8559 Thursday, 6:00 - 7: 00 pm Saturday, 10:30 - 11:30 am
- Vincentian Family Center Food Pantry: 901 W. Braker Lane Saturdays, 9 am-noon
Tenant's Council ( for rent disputes ) Phone counseling 512-474-1961 M- F 9:00 am-Noon and M- TH 1:00 - 4:00 pm
Veterans Services available through Catholic Charities: 512 651-6101
-